FAQ
In order to ensure the security of CoinZoom users’ accounts and transactions, CoinZoom may decline certain transactions (buys or deposits) if CoinZoom obser...
Wed, 15 May, 2019 at 9:50 AM
Your “Available Balance” is how much you can withdraw or send immediately. After depositing funds directly from your bank account (not including wire transf...
Wed, 15 May, 2019 at 9:55 AM
“Funds on Hold” are funds you have recently used to purchase digital assets but have not cleared and been deposited into your CoinZoom account. Until your p...
Wed, 12 Jun, 2019 at 11:22 AM
No. Any gains made from the sale of digital currency are not subject to a holding period. You can withdraw your funds right away.
Wed, 12 Jun, 2019 at 11:25 AM
Please enter a 0 instead of the area code.
Wed, 15 May, 2019 at 11:09 AM
Bitcoin Cash (Bcash) is a fork of the Bitcoin blockchain ledger. All Bitcoin holders as of block 478558 are owners of Bitcoin Cash. Any transactions after t...
Wed, 15 May, 2019 at 11:30 AM
Digital currency value can be volatile when compared to more established currencies and commodities. This can be attributed to its relatively small market s...
Wed, 15 May, 2019 at 11:58 AM
When a Stop triggers at your specified price, a Market Order is executed and immediately begins to match the prevailing offers available in the order book, ...
Fri, 7 Jun, 2019 at 11:38 AM
A CVN error can appear when the numbers you entered cannot be successfully verified with your card's issuing bank or if it is card type that CoinZoom d...
Thu, 30 May, 2019 at 11:38 AM
If you receive an "Address did not match" error when adding a Visa or MasterCard debit card, it means the information you entered may not be verify...
Wed, 15 May, 2019 at 12:08 PM