FAQ

Unable to do an ACH Deposit
When attempting to do an ACH Deposit you may see the following error "The name on this bank account doesn't match your CoinZoom Profile.  Open...
Thu, 20 May, 2021 at 11:32 AM
How do I buy USDT?
In the Market Watch choose USDT/USD In the Order box enter the number of USDT tokens you want to purchase (A) After confirming that Crypto showing and ...
Thu, 3 Jun, 2021 at 9:42 AM
Dogecoin Staking Rewards
Dogecoin is now available to buy, sell and trade on the CoinZoom exchange! You can also earn up to 2.75% in interest on your DOGE holdings once CoinZoom Ear...
Thu, 1 Jul, 2021 at 8:43 AM
Monthly Statement
Monthly statements are published to your CoinZoom Account and are available to view and download. To see you monthly statements: 1. Sign into your acco...
Thu, 22 Jul, 2021 at 2:08 PM
Is my CoinZoom Earn balance insured?
Your Earn balance is not insured by CoinZoom but held with our highly vetted and accredited third party partners. Digital assets are not covered by FDIC ins...
Wed, 28 Jul, 2021 at 11:05 AM
Ethereum London Fork
The Ethereum London Fork will take place sometime around 10:45 AM UTC on August 5th (Block Height 12,965,000). We are making all thee necessary preparations...
Tue, 3 Aug, 2021 at 1:24 PM
CoinZoom Earn FAQs
TABLE OF CONTENTS What is CoinZoom Earn?  Is my CoinZoom balance insured?     Interest rates/Why are interest rates subject to change?   How long does ...
Tue, 14 Sep, 2021 at 12:57 PM
Direct Deposit FAQs
TABLE OF CONTENTS How can I set up a direct deposit into my CoinZoom account?   Can I withdrawal or spend my funds immediately after my direct deposit?  ...
Tue, 19 Oct, 2021 at 11:30 AM
Changes to Your CoinZoom Wallet Address
It is not possible to change your CoinZoom Wallet Address
Mon, 18 Oct, 2021 at 2:19 PM
Do I get Cash Rewards Back for gift card purchases.
Gift card, such as American Express gift cards are excluded from cash rewards back. Thee are no Cash Rewards Back for gift card purchases. Card Rewa...
Fri, 24 Sep, 2021 at 11:44 AM