FAQ

How does the discount work?
Trading Fee Discounts: Preferred, Gold, Platinum, & Black levels who maintain the required number of ZOOM tokens for each trading fee discount level, an...
Thu, 2 Jul, 2020 at 10:18 PM
Sell Zoom for BTC
You can sell Zoom for BTC. Go to the "Trade" tab. In the Market Watch choose BTC. Choose the Sell tab from the trade section. Emter tj...
Sat, 4 Jul, 2020 at 12:14 PM
I accidently sent BTC to a BCH address at CoinZoom
If you would like us to attempt to recover you BTC, print sign and return the following document attached to a Support Ticket.   (Please note that if fu...
Thu, 28 Jan, 2021 at 10:44 AM
What is the Zoom Token Contract address?
The Zoom Token contract address is:    0x69cf3091c91eb72db05e45c76e58225177dea742
Wed, 22 Jul, 2020 at 1:34 PM
Why does the price change when I buy or sell my cryptocurrency?
When I click on the market, to look at the prices, I see a different number than when I click buy and sell. Why does the price change when I buy or sell my...
Thu, 23 Jul, 2020 at 10:42 AM
Transaction/Hash ID FAQs
TABLE OF CONTENTS Where can I get my transaction hash or transaction ID? What is a transaction hash/hash id? Using Destination Tag on CoinZoom Destinat...
Thu, 22 Apr, 2021 at 10:08 AM
Agent
Sorry for any inconvenience. Please open a ticket and we will be glad to help you.
Fri, 14 Aug, 2020 at 11:03 AM
How Do I create a Limit Order
Limit A limit order is one of the most basic order types. It allows the trader to specify a price and amount they would like to buy or sell.   Example: I...
Thu, 10 Sep, 2020 at 12:17 PM
Rate Limits
What is Rate limiting? Rate limiting is a strategy for limiting network traffic. It puts a cap on how often someone can repeat an action within a certain t...
Mon, 14 Sep, 2020 at 1:21 PM
CAPTCHA Solving Issues
CoinZoom has implemented a WAF (Web Application Firewall) in order to increase the security of your account. If you have been erroneously marked by o...
Thu, 24 Sep, 2020 at 11:55 AM