FAQ

I need to cancel my account
If you have funds in your account, make sure to withdraw those funds. The following article explains the process to withdraw Fiat and cryptocurrencies. ...
Wed, 15 Jul, 2020 at 12:21 PM
CoinZoom Visa Debit Card FAQs
What is the CoinZoom Card? CoinZoom Visa Debit Card How do I get a physical CoinZoom Visa Card? Activate your CoinZoom Visa Card Is the visa card free?...
Fri, 1 Oct, 2021 at 12:28 PM
How do I purchase CoinZoom? Every time I try it asks me to fill out my profile? Why?
Before you use the exchange, you must complete your profile and registration.
Fri, 19 Jun, 2020 at 12:58 PM
How do taxes work with coinzoom
As indicated in the Terms of Service, each client is responsible for their own tax obligations. We will not be sending out 1099 forms to any customers, ...
Wed, 17 Mar, 2021 at 1:28 PM
Do I have to wait 7 to 90 days for my debit card deposit to post
All debit card deposits are subjected to a 7 to 90 day  hold.  However, you are free to purchase crypto immediately within CoinZoom right after the depo...
Thu, 28 Jan, 2021 at 1:41 PM
How long it take to send BTC?
It should take between 10-60 minutes for BTC to process in the blockchain.
Fri, 19 Jun, 2020 at 1:06 PM
Reserved Funds
After placing an order on the exchange, those funds you are trading are regarded as "reserved funds" -- they are reserved and cannot be exchanged ...
Tue, 30 Jun, 2020 at 11:59 AM
Sell BTC for USD for the Mobile App
Mobile App - Sell Market Order – Sell BTC for USD. Tap the menu icon in the upper left hand corner then tap “MARKETS” From the MARKET screen tap BTC/US...
Wed, 1 Jul, 2020 at 9:56 AM
Como puedo reclamar mis coinzooms gratuitas?
The only free Zoom Tokens that CoinZoom offers are for the referral program.
Wed, 1 Jul, 2020 at 2:40 PM
Where do I request my free coins?
CoinZoom offers free Zoom Tokens as a bonus when customers take advantage of the referral program.
Wed, 1 Jul, 2020 at 2:41 PM