FAQ
If you get an error message saying "Your account is not enabled for transfers" when making a transfer or withdrawing funds, it means there was a ...
Tue, 14 Jun, 2022 at 11:46 AM
Participating in an ICO directly from CoinZoom exchange wallet is not possible. We recommend participating in an ICO from a wallet which private keys you co...
Wed, 8 Aug, 2018 at 2:23 PM
Our corporate account partners Digital Profit and Well-Beyond manage CoinZoom Prepaid Visa cards. Do one of the following for support: Reach out to whic...
Tue, 14 Jun, 2022 at 12:44 PM
hbar: https://explorer.kabuto.sh/mainnet Paste the Hbar Transaction Hash into the search bar Toward the bottom of the page click on the number of...
Wed, 1 Sep, 2021 at 4:08 PM
CoinZoom will not make any changes in account name or account designations unless the changes have been documented and authorized by the CCO. Prior to pr...
Fri, 15 Jan, 2021 at 8:29 AM
CoinZoom will not make any changes in account name or account designations unless the changes have been documented and authorized by the CCO. Prior to provi...
Fri, 13 Mar, 2020 at 5:24 PM
In the event you forget your password, please use the following steps to successfully reset your password: 1. From the Login screen click "Forgot y...
Fri, 1 Jul, 2022 at 12:23 PM
CoinZoom requires a unique email address for your account. In order to help keep your account secure, you cannot change the email address. But if you lose a...
Wed, 21 Sep, 2022 at 10:40 AM
Using a Web Browser Go to the "Trade" page. Select the type of currencies you'd like to trade. (Currency Pairs with USD, BTC, or USD...
Mon, 25 May, 2020 at 1:02 PM
Please note that below gives examples and the current fee rates are here; Buying Digital Currency Fees are added to the amount entered to arrive at the...
Thu, 14 May, 2020 at 12:40 PM