FAQ

I registered for a coinzoom and just confirmed my ID photos, however there is a delay with the registration
Sometimes our Compliance Department has to review an application. This can take up to a couple of days.
Wed, 27 May, 2020 at 2:06 PM
I want to call your cuóstumer support
Please create a support ticket. We will respond.
Wed, 27 May, 2020 at 2:07 PM
Can you help me link my coinzoom account to infinity club
Please contact infinity club for directions.
Wed, 27 May, 2020 at 2:08 PM
So I buy zoom tokens to upgrade my vip level. Can I sell the tokens when and if I feel like it? Or convert to another crypto?
Zoom Tokens can be used for paying discounted trading fees and/or sent to other CoinZoom customers using ZoomMe. We expect that owners of Zoom Tokens will b...
Wed, 27 May, 2020 at 2:20 PM
Regarding Zoom token campaign, I’ve bought more than 40,000 Zoom Token.
This is a program created and administered by Well Beyond. Please contact hem for details.
Wed, 27 May, 2020 at 2:23 PM
How do I access my account?
After you have signed up, go to trade.coinzoom.com and click "Sign In" in the top bar and follow the instructions: If your email and passwo...
Thu, 11 Jun, 2020 at 8:57 AM
Why is my account disabled?
Why am I seeing this popup? The account has been disabled by the customer. Please note that the easiest way to enable the account is to click o...
Fri, 18 Sep, 2020 at 8:04 AM
How to Remove a Bank from your account
Sign in to your CoinZoom account. Web Go to Settings, Bank Details, click the garbage can icon next to the bank you want to remove. iPhone ...
Fri, 29 May, 2020 at 2:33 PM
OTP Not working
If you're using the OTP from the email we send you, please start by deleting all OTP passwords from your email folder.  Than sign in and wait for the n...
Sat, 30 May, 2020 at 12:49 PM
what is OTP
One Time Password. This is verification sent to your email or accessed through your 2FA app.
Fri, 5 Jun, 2020 at 2:47 PM