FAQ

How can I secure my CoinZoom account?
CoinZoom exchange offers all the necessary tools to make sure that your account is properly secured. You can personalize your two-factor authentication for ...
Tue, 4 Jun, 2019 at 10:25 AM
Why do I need to verify my account?
In order to keep your information and your wallet secure, all CoinZoom accounts must be verified. This will ensure that your money and your account informat...
Tue, 4 Jun, 2019 at 10:36 AM
Why do I need to provide my personal information to verify my account?
CoinZoom takes every measure to be fully compliant with international KYC and AML regulations.
Wed, 8 Aug, 2018 at 2:51 PM
What digital currencies can I trade other than Bitcoin?
Currently, on CoinZoom exchange, you can trade Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and Dash (DASH)
Wed, 8 Aug, 2018 at 2:18 PM
What is the order book?
All unfilled buy and sell orders (Limit and Stop orders) create an order book. 
Wed, 8 Aug, 2018 at 2:19 PM
I have not received an email with a confirmation code. What shall I do?
First, check your junk or spam folder. Click on the "Sign In" link in the CoinZoom trading platform and click on the "Resend Email Verifica...
Tue, 4 Jun, 2019 at 10:55 AM
Is it possible to participate in an ICO directly from CoinZoom exchange?
Participating in an ICO directly from CoinZoom exchange wallet is not possible. We recommend participating in an ICO from a wallet which private keys you co...
Wed, 8 Aug, 2018 at 2:23 PM
How do I set up two-factor authentication?
CoinZoom exchange takes every measure to make your account and data as secure as possible. However, we recommend using two-factor authentication which force...
Tue, 4 Jun, 2019 at 11:24 AM
How do I make a fiat currency withdrawal?
From Web: Log into your Account Click on "Funds" Click the red "Withdraw" button next to the fiat currency you wish to withdraw En...
Tue, 4 Jun, 2019 at 11:26 AM
How do I make a crypto deposit?
Log into your CoinZoom account Click "Funds" Look for the crypto that you are going to receive If the button "Generate Wallet" is av...
Mon, 20 May, 2019 at 11:00 AM