Follow these steps if you have access to your old device and want to move your Google Authenticator to a new one:
- Log in to CoinZoom by using your username/password and a 2FA code from your old device
- Go to your Security Settings page
- Click on "Two Factor Auth -> Reset 2FA Secret"
- Input your 6-digit code from the Authenticator on your old device to disable it
- From Google Authenticator on your new device tap the plus (or "+") button to add a new entry
- Choose to "Scan a QR Code"
- Point your camera from your new device to the QR code on the old device
- A new "CoinZoom" entry will appear in your list of codes in Authenticator on your new device
- On your old device, enter the new 2FA code from the "Authenticator Code" on your new device
- Click "Enable 2FA" button
- Save a copy of the "Two-Factor Authentication Secure Key" in a secure, safe place.