Warning: Remember that once completed there is no option to undo or reverse the transaction. Best practice is to send a small test amount first to make sure the funds arrive. 

You can send cryptocurrency to other CoinZoom customers for free and to wallets outside of CoinZoom. You need to know the wallet address to which you want to send your funds. 


ZoomMe is a free and instant way to send funds to anyone with a CoinZoom account. You add their ZoomMe handle to the whitelisted addresses and choose to send either crypto or USD. 


You can also send crypto (not USD) to an external wallet. In this case you must send the same cryptocurrency that the receiving wallet is enabled for (e.g. send ETH only to Ethereum wallets or BTC only to Bitcoin wallets). 


Warning: If you mistakenly try to send one crypto to a wallet of a different crypto, you will permanently lose that crypto and it cannot be recovered. Make sure the receiving wallet accepts the cryptocurrency you are sending.  

Web

  1. Click the "Portfolio" tab
  2. Choose "Send" button next to the correct crypto
  3. Type the name of one of your saved whitelist entries
    1. If the address you want hasn't already been saved click Add Address 
    2. After you click on the "White List" green button you will get a popup.

      • Add a unique name for this wallet address (don't use the same name used for a different whitelist entry).
      • Choose "ZoomMe" or "Wallet Address"
      • Paste the Wallet Address in the box below (a ZoomMe handle must be prefixed with "ZoomMe:" (e.g. ZoomMe:Joe_Green)
      • Click the green "Submit" button
  4. Enter the amount of digital currency you'd like to send in the Amount field. 
  5. Choose how you want to pay your transaction fee (ZoomMe is free)
  6. Double-check all fields
  7. Once everything is verified click the "Submit" button
  8. If two-factor authentication (2FA) is enabled (recommended) enter in the relevant code and submit

 

Mobile App

  1. Tap Wallet
  2. Tap the Crypto you want to send
  3. Tap the "Send" button
  4. Type in the amount you want to send and tap "Next"
  5. Choose from your contacts. 
  6. Type the name of one of your saved whitelist entries
    1. If you do not have the contact listed, tap the "+" to create a new contact.
    2. Enter a unique name and wallet address or ZoomMe handle. You have the option of scanning a QR code for the wallet address.
      Once you've filled in the contact and wallet information, the Add Contact button will be active and turn green. 
    3. Once that contact is entered successfully, choose it from the list of contacts and tap "Next".
  7. Check the amount and fees before clicking the "Send" button.

    Note: The total line is the amount that will be sent to the other wallet. The fees will be charged separately. 
  8. If two-factor authentication (2FA) is enabled (recommended) enter in the relevant code and submit