Hi! im horrified by your customer support :(
My assets are locked inside my wallet and i have not been able to move them out after i moved them in.
It just says that my ALGO have been transfered, but it stil shows in my Coinzoom wallet. But the withdraw have stil not showed up in my deposited account.
And the Ticketsystem does not work, i have not been able to contact anyone on the side of Coinzoom for support............
The customer support is just slow, CoinZoom needs to work better on their customer support... Sent messages but no reply till now..
My ticket from friday is still not processed
Been trying to get verified since last week, I've submitted everything they're asking from passport photos, selfie, even my utility bill and still not verified
My zoomme is snapgambit, check my ticket status
Call the customer service number on the bottom of your card, trust me. Had put in multiple tickets and never received any response, meanwhile it took me all of 5 minutes on the phone to get it resolved. Hope this helps.