What is a transaction hash/hash ID?
A transaction hash or transaction ID is a unique string of characters that is given to every transaction verified and added to the blockchain. In many cases, you will need a transaction hash to locate funds that you have sent to your or somebody else's wallet.
How can I confirm my crypto transaction?
How can I confirm my crypto transaction?
All cryptocurrency transactions are publicly available by searching the blockchain explorer for that coin. If you have your transaction hash or ID, you can search the respective explorer and verify the details, such as the receiver's wallet address and the amount.
Below are some common blockchain explorers. Click on the site for your coin and paste in the transaction ID. If the hash is valid, it will show the transaction details.
Where can I find my transaction hash/ID?
Where can I find my transaction hash/ID?
If the crypto was sent TO your CoinZoom account, and it didn't arrive, you will not be able to find the transaction ID in your CoinZoom account. Instead, the sender must provide the hash for you. You can then take that ID and use a blockchain explorer to locate the transaction (see "How can I confirm my crypto transaction," above).
If you need us to help you troubleshoot the transaction further, send it to our support team. The Transaction ID must be sent as text; an image is unusable.
If you sent crypto from your CoinZoom account, you can see it in the transaction history. Go to the coin you sent and tap the transactions tab. Then tap the crypto withdrawal you are interested in. You can then copy the Hash and use it with its corresponding explorer.
