Warning: Remember that once completed there is no option to undo or reverse the transaction. Best practice is to send a small test amount first to make sure the funds arrive as expected. 

You can send cryptocurrency to other CoinZoom customers for free and to wallets outside of CoinZoom. You must know the wallet address to which you want to send your funds. 


ZoomMe is a free and instant way to send funds to anyone with a CoinZoom account. You add their ZoomMe handle to the whitelisted addresses and choose to send either crypto or USD. You can still send funds to people who do not yet have a CoinZoom account (see below).


You can also send crypto (not USD) to an external wallet. In this case you must send the same cryptocurrency that the receiving wallet is enabled for (e.g. send ETH only to Ethereum wallets or BTC only to Bitcoin wallets). 


Warning: If you mistakenly try to send one crypto to a wallet of a different crypto, you will permanently lose that crypto and it cannot be recovered. Make sure the receiving wallet accepts the cryptocurrency you are sending.  

Web

  1. Click the "Portfolio" tab
  2. Choose "Send" button next to the correct crypto
  3. Type the name of one of your saved whitelist entries
    1. If the address you want hasn't already been saved click Add Address 
    2. After you click on the "White List" green button you will get a popup.

      • Add a unique name for this wallet address (don't use the same name used for a different whitelist entry).
      • Choose "ZoomMe" or "Wallet Address"
      • Paste the Wallet Address in the box below (a ZoomMe handle must be prefixed with "ZoomMe:" (e.g. ZoomMe:Joe_Green)
      • Click the green "Submit" button
  4. Enter the amount of digital currency you'd like to send in the Amount field. 
  5. Choose how you want to pay your transaction fee (ZoomMe is free)
  6. Double-check all fields
  7. Once everything is verified click the "Submit" button
  8. If two-factor authentication (2FA) is enabled (recommended) enter in the relevant code and submit

 

Mobile App

You can send to people in your saved list of wallet addresses or invite somebody from your phone's contact list to join CoinZoom and send them funds to get started. 

  1. Tap Wallet
  2. Tap the Crypto you want to send
  3. Tap the "Send" button
  4. Type in the amount you want to send and tap "Next"
  5. Choose from your list of previously saved wallet addresses.
    1. If you do not have the contact listed, tap the "+" to create a new contact. Or you can invite a friend in your contact list by tapping the contact icon and choosing a person from your phone's contact list (mobile app only).
      Choose the + icon to add a wallet address to transfer funds.
    2. Enter a unique name and wallet address or ZoomMe handle. You have the option of scanning a QR code for the wallet address.
      Once you've filled in the person's name and wallet information, the Add Contact button will be active and turn green. 
    3. Once that person is entered successfully, choose it from the list and tap "Next".
  6. Check the amount and fees before clicking the "Send" button.

    Note: The total line is the amount that will be sent to the other wallet. The withdrawal fees are charged separately in addition to the total amount sent. 
  7. If two-factor authentication (2FA) is enabled (recommended) enter in the relevant code and submit. 


Sending to Friends in Your Phone's Contact List

You can send funds to friends who do not have CoinZoom accounts. They receive a text message from you notifying that you have sent them money and inviting them to open a CoinZoom account to receive the funds. This is only available on the mobile app. 


  1. Choose the crypto you want to send
  2. Enter the amount and tap Next to proceed to the Contacts screen.
  3. On the Contacts screen, tap the contact icon and choose a person from your phone's contact list.
Add a person directly from your phone's contacts list who does not have a CoinZoom account.
Note: When you send funds to a friend in your phone's contact list, the person has 30 days to set up the account and receive the funds you sent. If the account is not set up in 30 days, the funds will revert back to your CoinZoom account.